LEGAL & POLICIES

  • Orders shall be shipped as per timelines mentioned in Wydr’s Shipping Policy.
  • Shipping will be charged as per standard Shipping Policy unless specifically covered under Free Shipping promotion or special Shipping rates.
  • Returns of Products shall be governed by Wydr’s Returns Policy.
  • No two promotions may be combined unless specifically allowed in the Terms for both promotions.
  • Wydr reserves the right to change the Products listed, the names given to them, period of listing, MOQs, product Pictures etc.
  • Any fraudulent activities, including creating duplicate accounts, aliasing, furnishing false business details or violating any Policy or terms of Use may lead to cancellation of Order and/or one of several other actions as deemed appropriate by Wydr.

  • This program is intended for only verified Business Users based within political boundaries of India at Wydr’s specific Invitation only.
  • Currency used in transactions under Rewards Program shall be termed as WydrCash.
  • WydrCash shall accrue at rates as defined for different Products/Promotions to be run from time to time.
  • In general, a Buyer earns 1 WydrCash point for each transaction of Rs. 100.
  • In general, a Buyer can redeem WydrCash points against his next purchase in the ratio of 2:1. Which means, 2 WydrCash points are equal to Re. 1.
  • For WydrCash earned upon purchase of products on Wydr platform, WydrCash shall have an expiry period of 182 days and can be redeemed at any-time before that date only.
  • For WydrCash accruing as compensation against Refunds (i.e. for goods returned by Buyer due to manufacturing defect/in-transit damage/product delivered materially different from Product booked), accrued WydrCash may be redeemed at any time in the future.
  • WydrCash can only be used against purchases on Wydr and cannot be redeemed in cash by the User.
  • WydrCash shall be non-transferrable in nature.
  • WydrCash shall be credited to Buyer account one week after delivery of products.
  • If any of the items purchased using WydrCash are returned or rejected, the WydrCash may be subtracted from the return credit.
  • Shipping charges shall be as applicable from time to time.
  • WydrCash is void if restricted or prohibited by law.
  • Wydr has no obligation for payment of any tax in conjunction with distribution or use of WydrCash.
  • Some Products or Services on Wydr, from time to time, may be outside earnings or redemption purview of Rewards Program.
  • WydrCash debited from User’s WydrCash Account shall be in a sequence such that WydrCash closest to expiry date are used up first and further in that order.
  • Verified Business Users can view their WydrCash Account at anytime on the Wydr App.
  • Rewards Program may be withdrawn or modified at any time without prior notice at sole discretion of Wydr.

  • This limited time introductory offer for WydrCash Rewards program.
  • During the introductory a buyer will earn 2 WydrCash points for a purchase of Rs. 100. For eg on Purchase Amount of INR 10,000, WydrCash earned shall be 200.
  • Introductory Offer on Rewards Program valid for earning & redemption upto 31st July 2016 only.
  • All other T&Cs of Rewards Program apply as usual.

  • Wydr reserves the right to initiate/withdraw/modify the program at any time at its sole discretion.
  • While general terms as given in Shipment Policy shall apply, delivery timelines under Free Shipping program may differ.

  • All Deal Buyers need to be either bona-fide businesses who have registered on Wydr platform or individuals who have installed the Wydr App.
  • In case Buyer is an individual, he/she should be a citizen of India who is at least 18 years of age as on date of placing the order and not insolvent.
  • Shipping address should be a geographic location within political boundaries of India.
  • For all deals, any date range mentioned is indicative only - Deals have no committed end-date or committed tenure.
  • Deals may be altered at any time without prior notice at sole discretion of Wydr.
  • Any Coupon under this Program can be utilized only upon purchase of products on Wydr App and are not redeemable in Cash.
  • Coupon, if required, is non-transferable in nature and can only be used by its Intended User .
  • If any of the items purchased using a coupon are returned or rejected, the coupon discount may be subtracted from the return credit.
  • Shipping charges shall be as applicable from time to time.
  • Coupon, if being used, is void if restricted or prohibited by law.
  • Wydr has no obligation for payment of any tax in conjunction with distribution or use of any Coupon.

  • This program is intended for only Certain Users based within political boundaries of India at Wydr’s specific Invitation only.
  • A INR 1000 Discount Coupon shall be mailed to a User on adding 10 new Users to Wydr Network.
  • Adding new User implies inviting somebody with Android-based Smartphone, who has never before installed Wydr App, to download & install it.
  • Subsequent to adding first 10 new Users, upon adding 5 new Users (or multiples thereof) to Wydr Network, one additional Discount Coupon of INR 500 per 5 new Users added shall be mailed to the User.
  • Any Coupon under this Program can be utilized only upon purchase of products on Wydr App and are not redeemable in Cash.
  • To apply Discount Coupon of INR 1000 denomination, minimum Order Subtotal in Cart is INR 1500.
  • To apply each Discount Coupon of INR 500 denomination, minimum Order Subtotal in Cart is INR 750.
  • Only one Discount Coupon can be applied to a single Cart Order.
  • One Promotion Code may be used only once by its intended User.
  • Coupon is non-transferable in nature and can only be used by its Intended User who would receive an SMS & Email from Wydr confirming his New User addition.
  • Coupon has to be used within 6 months and shall be deemed expired in 6 months from date of its receipt by Intended User.
  • If any of the items purchased using a coupon are returned or rejected, the coupon discount may be subtracted from the return credit.
  • Shipping charges shall be as applicable from time to time.
  • Coupon is void if restricted or prohibited by law.
  • Wydr has no obligation for payment of any tax in conjunction with distribution or use of any Coupon.
  • Program can be withdrawn or modified at any time without prior notice at sole discretion of Wydr.

  • This program is intended for only verified Business Users based within political boundaries of India at Wydr’s specific Invitation only.
  • A Coupon for 10% Discount, applicable to Cart Amount excluding Shipping Charges (if any), and subject to maximum value of INR 1000, shall be mailed to select new Users upon downloading and installing Wydr App.
  • A New User shall be somebody with Android-based Smartphone, who has never before installed Wydr App and only does so while this Program is in-force.
  • Any Coupon under this Program can be utilized only upon purchase of products on Wydr App and are not redeemable in Cash.
  • Only one Discount Coupon can be applied to a single Cart Order.
  • One Promotion Code may be used only once by its intended User.
  • Coupon is non-transferable in nature and can only be used by its Intended User who would receive an SMS & Email from Wydr confirming his New User status along-with Discount Coupon.
  • Coupon has to be used latest by 31st May 2016 and shall be deemed expired post that date.
  • If any of the items purchased using a coupon are returned or rejected, the coupon discount may be subtracted from the return credit.
  • Shipping charges shall be as applicable from time to time.
  • Coupon is void if restricted or prohibited by law.
  • Wydr has no obligation for payment of any tax in conjunction with distribution or use of any Coupon.
  • Program can be withdrawn or modified at any time without prior notice at sole discretion of Wydr.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of this mobile application ("App").

The Mobile Application and Website (collectively referred to as App) is owned by Techwider Technologies Pvt. Ltd., a company incorporated under the Companies Act, 1956 with its registered office at 90/31B, Malviya Nagar, NEW DELHI 110017 (hereinafter referred to as 'Wydr').

By merely using the App, You shall be deemed to have contracted with Techwider Technologies Pvt. Ltd. and have agreed to be bound by the terms and conditions herein contained, including the various policies incorporated by reference in this Agreement.

Your use of the App and the underlying services and tools offered through the App are subject to and governed by the following terms and conditions ( 'Terms of Use') including the applicable policies which are incorporated herein by way of reference. If You transact on the App, You shall be subject to the policies that are applicable to the App for such transaction.

For the purpose of these Terms of Use, wherever the context so requires 'You' or 'User' shall mean any natural or legal person who has agreed to become a buyer by using the App by providing Registration Data while registering on the App as Registered User. The term 'We', 'Us', 'Our' shall mean Techwider Technologies Pvt. Ltd..

When You use any of the services provided by Us through the App, including but not limited to Offering, Selling, Buying, Shipment, Payment facilitation, Credit facilitation, Chatting etc, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the App following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the App.

ACCESSING OR OTHERWISE USING THE APP INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Wydr Policies (including but not limited to Privacy Policy) as amended from time to time.

Only persons who can form legally binding contracts under Indian Contract Act, 1872 are permitted to use the App. Any person who is 'incompetent to contract' within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the App. If you are a minor i.e. under the age of 18 years, and you wish to use or transact on the App, you must only transact using the App registered under the name of a legal guardian or parents. Wydr reserves the right to terminate your membership and / or refuse to provide you with access to the App if it is brought to Wydr's notice or if it is discovered that you are ineligible to use the App.

You are solely and entirely responsible for maintaining the confidentiality and security of your Account, Display Name and password and for restricting access to your mobile device. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block your access to the App. You agree to accept responsibility for all activities that occur under your account or password including any content stored, posted or otherwise transmitted through your account even when certain content is posted by others who have access to your account with or without your consent/authorization. We will not be responsible for any changes to the content in your account, including without limitation, product listings or prices, that are attributable to use of your account by any third party, with or without your consent and you hereby expressly agree not to hold us liable in such a case .We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account and the loss or damage arising therefrom.


If you know or suspect that someone unauthorized knows your password or any other security breach, then you should notify us by contacting us immediately and in no event later than 24 hours through the address provided in the "Contact Us" section of the website. If Wydr has reason to believe that there is likely to be a breach of security or misuse of the App, we may require you to change your password or we may suspend your account without any liability to Wydr and without any prior notice to you. Without prejudice to the above, Wydr reserves the right to recover from you any and all damages, losses or costs that are levied on or suffered by Wydr due to misuse of your account or password whether due to reasons attributable to you or not.


It is very important that you constantly monitor log-in in the app. Somebody with access to your mobile device may use your mobile device and have access to your Account. They may read, modify, or delete content from your Account. They may send emails out from your user ID. They may even attempt to hack or damage the system from your user ID.

When You use the App or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

The App is a platform that Users utilize to meet and interact with one another for their transactions. Wydr is not and cannot be a party to or control in any manner any transaction between the App's Users. Consequently:

  1. All commercial/contractual terms are offered and agreed to by and between Buyers and Sellers alone. The commercial/contractual terms include as applicable and without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Wydr does not have any control over nor does it determine or advise or in any way involve itself in the negotiation, offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.

  2. Wydr does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc) of the products or services proposed to be sold, offered to be sold or purchased on the App. Wydr does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the App. Wydr accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

  3. Wydr is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Wydr cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the App. Wydr may but is not obliged to mediate or resolve any dispute or disagreement between Buyers and Sellers.

  4. Wydr does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the App and use Your best judgment in that behalf.

  5. Wydr does not at any point of time during any transaction between Buyer and Seller on the App come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.

  6. At no time shall Wydr hold any right, title or interest over the products nor shall Wydr have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. Wydr is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

  7. The App is only an application that provides access to the technology platform managed by Wydr that can be utilized by Users to buy and sell products or services. Wydr is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer.

    At no time shall Wydr hold any right, title or interest over the products nor shall Wydr have any obligations or liabilities in respect of such contract.

  8. You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the Seller(s) that You transact with.


    Disclaimer: In the event the pricing of any product(s) listed on the App is, due to some technical issue, typographical error or mistake published by a Seller, incorrectly reflected, the Seller may cancel such your order(s). In any such event Wydr shall not be liable for and You hereby release and indemnify Wydr and/or any of its officers and representatives from any cost, damage, liability or other consequence of such cancellation of the order.

  9. You release and indemnify Wydr and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the App and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Wydr cannot take responsibility or control the information provided by other Users which is made available on the App. You may find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the App.

Please note that there could be risks in dealing with underage persons or people acting under false pretence.

Use of the App is free for buyers. Wydr does not charge any fee for using the App and making purchases using the App. Wydr reserves the right to change its Fee Policy from time to time. In particular, Wydr may at its sole discretion introduce new services and modify some or all of the existing services offered through the App. In such an event, Wydr reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be intimated to users of the App and such changes shall automatically become effective immediately thereafter. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Techwider Technologies Pvt. Ltd..

You agree, undertake and confirm that Your use of App shall be strictly governed by the following binding principles:

  • You shall not host, display, upload, modify, publish, transmit, update or share any information which:
    1. belongs to another person and to which You does not have any right to;
    2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to 'indecent representation of women' within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
    3. is misleading in any way;
    4. is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
    5. harasses or advocates harassment of another person;
    6. involves the transmission of 'junk mail', 'chain letters', or unsolicited mass mailing or 'spamming';
    7. promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
    8. infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
    9. promotes an illegal or unauthorized copy of another person's copyrighted work (see 'Copyright complaint' below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
    10. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
    11. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
    12. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
    13. contains video, photographs, or images of another person (with a minor or an adult).
    14. tries to gain unauthorized access or exceeds the scope of authorized access to the App or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the App or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
    15. engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of 'virtual' products related to the App. Throughout this Terms of Use, Wydr's prior written consent means a communication coming from Wydr's Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;
    16. solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
    17. interferes with another USER's use and enjoyment of the App or any other individual's User and enjoyment of similar services;
    18. refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the App or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
    19. harms minors in any way;
    20. infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
    21. violates any law for the time being in force;
    22. deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
    23. impersonate another person;
    24. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
    25. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
    26. shall be false, inaccurate or misleading;
    27. shall directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
    28. shall create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ('ISPs') or other suppliers;
  • You shall not use any program, algorithm or methodology, or any similar or equivalent manual process, to copy or or in any way reproduce or circumvent the navigational structure or presentation of the Content on the App,, to obtain or attempt to obtain any data or information about the App or the Content through any means other than that which has been purposely made available through the App. We reserve Our right to bar any such activity.
  • You shall not attempt to gain unauthorized access to any portion or feature of the App, or any other systems or networks connected to the App, by hacking, password 'mining' or any other illegitimate means.
  • You shall not probe, scan or test the vulnerability of the App or any network connected to the App nor breach the security or authentication measures on the App or any network connected to the App. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to App, or any other customer, including any account on the App not owned by You, to its source, or exploit the App or any service or information made available or offered by or through the App, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the App.
  • You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Wydr, wydr, wydr.in, or otherwise engage in any conduct or action that might tarnish the image or reputation, of Wydr or Sellers on platform or otherwise tarnish or dilute any Wydr's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the App or Wydr's systems or networks, or any systems or networks connected to Wydr.
  • You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the App or any transaction being conducted on the App, or with any other person's use of the App.
  • You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the App or any service offered on or through the App. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity or access the App through another user's account, unless authorized to do so.
  • You may not use the App or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Wydr and / or others.
  • You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
  • Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the App.
  • From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.
  • You shall not engage in advertising to, or solicitation of, other Users of the App to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the App or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the App. It shall be a violation of these Terms of Use to use any information obtained from the App in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the messages or emails which a user may send to other Users in any 24-hour period to a number which We deem appropriate in our sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the App) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
    We reserve the right, but have no obligation, to monitor the materials posted on the App. Wydr shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE APP AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect Wydr views. In no event shall Wydr assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the App. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.
  • Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the App, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the App.
  • It is possible that other user (including unauthorized users or 'hackers') may post or transmit offensive or obscene materials on the App and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the App, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the App You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the App. Please carefully select the type of information that You publicly disclose or share with others on the App.
  • Wydr shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your owner through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, 'Content'), is a third party user generated content and Wydr has no control over such third party user generated content as Wydr is merely an intermediary for the purposes of this Terms of Use.


Except as expressly provided in these Terms of Use, no part of the App and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including 'mirroring') to any other computer, server, App, website or other medium for publication or distribution or for any commercial enterprise, without Wydr's express prior written consent.

You may use information on the products and services purposely made available on the App for downloading, if any, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, emails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the App (collectively, 'Content'). Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our Privacy Policy and Rules of Conduct on the App as mentioned herein, and You are not entitled to any payment or other compensation for such use.

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If You object to Your Information being transferred or used in accordance with our Privacy Policy, available on the App, please do not use App.

We and our affiliates will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction whether such transactions are conducted on the App or with third party merchant's application or website, as the case may be.

This App, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through the App are provided on 'as is' and 'as available' basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Wydr does not warrant that:

  • This App will be constantly available, or available at all; or
  • The information on this App is complete, true, accurate or non-misleading.

Wydr will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the App. Wydr does not warrant that this App; information, Content, materials, product (including software) or services included on or otherwise made available to You through the App; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on App constitutes, or is meant to constitute, advice of any kind. All the Products sold on App are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the App. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

As a registered Seller, you are allowed to list item(s) for sale on the App in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on our App. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the App. All listed items must be kept in stock for successful fulfilment of sales.


The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the App. Wydr reserves the right to delete such multiple listings of the same product listed by you in various categories.


Please see Seller MOU for further details.


While availing any of the payment method/s available on the App, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

  1. Lack of authorization for any transaction/s, or
  2. Exceeding the preset limit mutually agreed by You and between 'Bank/s', or
  3. Any payment issues arising out of the transaction, or
  4. Decline of transaction for any other reason/s

All payments made against the purchases/services on App by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. App will not facilitate transaction with respect to any other form of currency with respect to the purchases made on App.


Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.


Further:

  1. Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction. Use of the payment facility shall not render Wydr liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on Wydr's App.
  2. You have specifically authorized Wydr or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility. Your relationship with Wydr is on a principal to principal basis and by accepting these Terms of Use you agree that Wydr is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on Wydr's App that are paid for by using the Payment Facility. Wydr does not guarantee the identity of any User nor does it ensure that a Buyer or a Seller will complete a transaction.
  3. You understand, accept and agree that the payment facility provided by Wydr is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the Transactions on the Wydr App using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Wydr is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.

Payment Facility for Buyers:

  • You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller to purchase the products and /or services from the Seller using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility.
  • You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.
  • You, as a Buyer, shall electronically notify Payment Facility using the appropriate Wydr App features immediately upon Delivery or non-Delivery within the time period as provided in Policies. Non notification by You of Delivery or non-Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction. In case of Cash On Delivery transactions, Buyer is not required to confirm the receipt of products or services.
  • You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using App features within the stipulated time than this would make You ineligible for a refund.
  • You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the Transactions for those products and /or services
  • Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received.
  • For Cash On Delivery transactions, refunds, if any, will be made via demand draft or electronic transfer in favour of the Buyer (As per registration details provided by the Buyer)
  • Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
  • For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).
  • Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
  • Refund shall be conditional and shall be with recourse available to Wydr in case of any misuse by Buyer.
  • Refund shall be subject to Buyer complying with Policies.

4. Wydr reserves the right to impose limits on the number of Transactions or Transaction Price which Wydr may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.


5. Wydr reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with Wydr or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.


6. Wydr may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of Wydr. As a result of such check if Wydr is not satisfied with the creditability of the Buyer or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / Buyers commitment to pay Transaction Price.


7. Wydr may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if Wydr deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, Wydr may hold Transaction Price and Wydr may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.


8. The Buyer and Seller acknowledge that Wydr will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Wydr.


Compliance with Laws:


Buyer and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made thereunder, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and Wydr App.


Buyer's arrangement with Issuing Bank:


10. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.


11. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.


You shall indemnify and hold harmless Wydr, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Delhi.

Unless otherwise specified, the material on the App is presented solely for the purpose of sale in India. Wydr make no representation that materials in the App are appropriate or available for use in other locations/Countries other than India. Those who choose to access the App from other locations/Countries other than India do so on their own initiative and Wydr is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

The App is controlled and operated by Wydr and products are sold by respective Sellers. All material on the App, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights.


All content included on this App, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Wydr or its Sellers, unless owned by any third party and protected by applicable copyright laws. All other such content not owned by Wydr that appear on this site are the property of their respective owners. All software used on this App is the property of Wydr and is protected by applicable copyright laws. Any unauthorized copying or reproduction of the above identified material is strictly prohibited by law.


"Wydr", the Wydr logo, Wydr logo and other marks indicated on the app are trademarks of Wydr. Other Wydr or Wydr graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Wydr. Wydr's trademarks and trade dress may not be used in connection with any product or service that is not Wydr's, in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits Wydr. All other trademarks not owned by Wydr that appear on this site are the property of their respective owners.


Material on App is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.


Wydr respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You would need to inform Wydr and specifically request removal of objectionable content by sending mail to legal@Wydr.in. Wydr shall remove any objectionable content from its App only upon receipt of such written request. In any case, Wydr shall not be liable to for any direct or indirect losses, damages, costs or expenses arising on this account.

At Wydr we do not warrant that Product description or other content of this App is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

IN NO EVENT SHALL WYDR BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

For any legal clarifications or communications regarding this App (including all inquiries related to copyright infringement), please contact us at legal@wydr.in.

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:


Mr. Vicky Jain


Techwider Technologies Pvt. Ltd.


Phone: +91- 9582916804


Email: grievance@wydr.in


Time: Mon - Sat (9:00 - 18:00)


Profanity Policy


Wydr prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area.


This policy extends to text within listings, on Seller pages and all other areas of the App that another User may view. If the profane words are part of a title for the item being sold, we allow Sellers to 'blur' out the bulk of the offending word with asterisks (i.e., s*** or f***).


Please report any violations of this policy to the correct area for review:


  • Report offensive Display Names
  • Report offensive language in a listing or otherwise

If a feedback comment; or any communication made between Users on the App; or email communication between Users in relation to transactions conducted on App contain profanity, please review Our feedback removal policy and submit a request for action/removal.


Disciplinary action may result in the indefinite suspension of a User's account, temporary suspension, or a formal warning.


Wydr will consider the circumstances of an alleged policy violation and the user's trading records before taking action.


Violations of this policy may result in a range of actions, including:


  1. Limits placed on account privileges;
  2. Loss of special status;
  3. Account suspension.

Please refer to Returns Policy for details

Overview

Generally, transactions are conducted smoothly on Wydr. However there may be some cases where both the Buyers and Sellers may face issues. At Wydr, we have a Dispute Resolution process in order to resolve disputes between Buyers and Sellers.


What is a 'dispute'?

A 'Dispute' can be defined as a disagreement between a Buyer and a Seller in connection with a transaction on the App.


How does a 'dispute' occur in the Marketplace?

Disputes are filed as a result of a disagreement between the Buyer and the Seller. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.


It is important that before a Buyer/Seller raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer raises a dispute, the Seller's payment for that order is put on hold immediately until the issue is resolved.


How is a 'dispute' created?

Whenever there is a disagreement, the Buyer can write to buyersupport@wydr.in, while the Seller can write to sellersupport@wydr.in, in order to raise a dispute. Disputes can be raised at a particular transaction level.


What are the various types of 'disputes'?

Following are the indicative examples of potential disputes:


  • Wrong item received
  • Item Not as described
  • Damaged or Seal broken on Product
  • Part/Accessory missing
  • Parts not Compatible
  • Seller Description/Specification Wrong
  • Defective (Functional issues)
  • Product not working and Manufacturer claims invalid Invoice

In case the Seller rejects the return request of the Buyer, and Buyer raises a dispute, then Wydr will try to mediate and resolve the dispute between both the parties. If the dispute is resolved in favour of the Buyer, a refund is provided once the product is returned to the Seller. If the dispute is settled in favour of the Seller, Buyer is entitled to any refund.


In case of a dispute where the Seller is unable to provide a refund or a replacement, Wydr will actively work towards reaching a resolution.


The Buyer Protection Program covers Buyers who are unable to successfully resolve their dispute with the Seller or are not satisfied the resolution provided byte Seller.


The Buyer can write to buyer support@wydr.in if the issue with the Seller is not resolved. Wydr's Customer Support team will look into the case to check for possible fraud and if the Buyer has been blacklisted/blocked from making purchases on the App. Only after verifying these facts, a dispute can be registered.


In due course of resolution, Wydr's Customer Support Team will facilitate a conference call including the Seller and the Buyer.


When a dispute has been raised, Wydr may provide both the parties' access to each other's Display Names, contact details including email addresses and other details pertaining to the dispute. Buyers and Sellers are subject to final consent from Wydr for settling the dispute.


Refer to Wydr ‘Buyer Protection Program’ for further details


  • Only the Buyers who have purchased the product on Wydr are eligible for the Buyer Protection Program.
  • Buyers can file a dispute within 7 days from the date of delivery of the product
  • Any damage or loss to the product after delivery will not be covered under this program and will completely be the Buyer's responsibility. Buyers should refuse to accept delivery if the item is damaged.
  • To be able to take advantage of the Buyer Protection Program, Buyers should first contact the Seller and attempt to resolve the issue. If the Buyer doesn't hear from the Seller or is unable to resolve the issue with the Seller even after contact, a dispute can be raised with Wydr by writing an email to support@wydr.in
  • Fraudulent charges and claims are not covered under Buyer Protection Program
  • If the Buyer has already initiated chargeback through the credit card issuing bank, it will not be covered under Buyer Protection Program, though in such cases a Seller can file a claim through the Seller Protection Program.
  • Buyers who have reached their maximum lifetime limit for claims are also not eligible. Buyers can make a maximum of 5 claims per year on Wydr. If the claim was withdrawn, it is not counted. The coverage amount will be limited to Rs.50,000
  • Through the Buyer Protection program, Wydr does not provide any guarantee/warranty to Buyers for products sold on Wydr against technical/manufacturing defects.
  • Raising disputes against Sellers does not automatically entitle the Buyer to a refund or replacement for the product purchased. Wydr shall verify the disputes so raised and may process only such claims that are valid and genuine.
  • Wydr shall at no point be responsible for any direct or indirect losses, expenses, costs of any nature whatsoever that may be incurred by any Buyer/Seller.
  • Claims of the nature of 'Buyer remorse' (i.e. instances where products are bought by the Buyer by mistake or where the Buyer chooses to change his/her mind with regard to the product purchased by him) will not be entertained through this program.
  • Wydr reserves its right to initiate civil and/or criminal proceedings against a User who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Wydr may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such User and/or disqualify that user and any related users from availing protection through this program.
  • Decisions made by Wydr under the Buyer Protection Program shall be final and binding on its Users.
  • Wydr reserves the right to modify / discontinue Buyer Protection Program without any prior notice period to its Users.
  • Through this program, Wydr shall not entertain claims of Buyers who have incurred loss due to delayed shipment or delivery of the item by the Seller.
  • Wydr Customer Support Team may seek additional information / clarification from Buyer to facilitate resolution of the dispute. In the event Buyer does not respond with information / clarification sought within 3 days of such request, the dispute shall be auto-closed in favour of the Seller.

Whenever a chargeback (CB) comes from a payment gateway/bank, following situations may arise:


  1. Item not received CB - Buyer hasn't received the item. Refund will be created in accordance with the dispute policies
  2. Unauthorized CB - Buyer hasn't made this particular transaction. Refund will be created in accordance with the dispute policies.
    Seller expressly agrees that issuing the correct and complete invoice is the sole and primary responsibility of the Seller. Furthermore, Seller shall ensure that invoices state 'Powered by Wydr' and failing to do so Seller will be liable for chargebacks (as applicable).
  3. Item not as described - meaning item is not what Buyer expected. Dispute will be decided in accordance with the dispute policies.

Private communication, including email correspondence, is not regulated by Wydr. Wydr encourages its Users to be professional, courteous and respectful when communicating by email.


However, Wydr will investigate and can take action on certain types of unwanted emails that violate Wydr policies.


Such instances:


Threats of Bodily Harm - Wydr does not permit Users to send explicit threats of bodily harm.


Misuse of Wydr System - Wydr allows Users to facilitate transactions through the Wydr system, but will investigate any misuse of this service.


Spoof (Fake) email - Wydr will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to us through 'Contact Us' tab.


Spam (Unsolicited Commercial email) - Wydr's spam policy applies only to unsolicited commercial messages sent by Wydr Users. Wydr Users are not allowed to send spam messages to other Users.


Offers to Buy or Sell Outside of Wydr - Wydr prohibits email offers to buy or sell listed products outside of the Wydr App. Offers of this nature are potential fraud risk for both Buyers and Sellers.


Wydr policy prohibits user-to-user threats of physical harm via any method including, phone, email and on Our public message boards.


Violations of this policy may result in a range of actions, including:


  • Limits on account privileges
  • Account suspension
  • Cancellation of listings
  • Loss of special status

Other Businesses

Wydr does not take responsibility or liability for the actions, products, content and services on the App, if any, which are linked to Affiliates and / or third party websites using App's APIs or otherwise. In addition, the App may provide links to the third party websites of our affiliated companies and certain other businesses for which, Wydr assumes no responsibility for examining or evaluating the products and services offered by them. Wydr do not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Wydr does not endorse, in any way, any third party website(s) or content thereof.


Wydr has put in place Wydr Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. It is in Wydr's interest to ensure that infringing products are removed from the App, as they erode Buyer and good Seller trust.

  • If you are a Verified Rights Owner and want to report a listing issue, see Wydr's WIV. Note: Only the intellectual property rights owner can report potentially infringing products or listings through WIV. If you are not the intellectual property rights owner, you can still help by getting in touch with the rights owner and encouraging them to contact us.
  • If your listing was removed through WIV, and you believe that your listing was removed in error, please contact us.

Wydr does not and cannot verify that Sellers have the right or ability to sell or distribute their listed products. However, Wydr is committed to removing infringing or unlicensed products once an authorized representative of the rights owner properly reports them to Wydr.


WIV works to ensure that item listings do not infringe upon the copyright, trademark or other intellectual property rights of third parties. WIV participants have the ability to identify and request removal of allegedly infringing products and materials.


Any person or company who holds intellectual property rights (such as a copyright, trademark or patent) which may be infringed upon by products listed on Wydr is encouraged to become a WIV member.


Program membership entitles you (Verified Rights Owner) to the following benefits:


  • Rapid response by Wydr in ending listings reported by you (as the Verified Rights Owner) as allegedly infringing
  • Dedicated priority email queues for reporting alleged infringements
  • The ability to obtain identifying information about Wydr's users'

How to Become a WIV Member

To join the WIV, we require only that you fully complete and email Us a Notice of Infringement form specifying the allegedly infringing listings and the infringed work, complete with an original authorized signature. The information requested by the Notice of Infringement is designed to ensure that parties reporting products are authorized by the rights owners, and to enable Wydr to easily identify the material or listing to be ended.


In the interest of keeping the process easy and simple, after we receive your first Notice of Infringement in hard copy, future notices can be sent to Us by email at legal@wydr.in


Note: In your notice of infringement, you shall be required to identify the individual listing which is infringing your intellectual property. General notices shall not be accepted.


We are happy to receive such information, but must advise that we may be limited in Our ability to respond to your request absent formal notice from unauthorized rights owner.


Notice of Infringement

Techwider Technologies Pvt. Ltd.

_______________________

_______________________

I, [name] ____________________________ of [address] _________________________ do solemnly and sincerely declare as follows:

1. I am the owner of certain intellectual property rights, said owner being named __________________ ('IP Owner').

2. I have a good faith belief that the item listings or materials identified in the annexure attached hereto are not authorised by the above IP Owner, its agent, or the law and therefore infringe the IP Owner's rights. Please expeditiously remove or disable access to the material or products claimed to be infringing.

2. I have a good faith belief that the item listings or materials identified in the annexure attached hereto are not authorised by the above IP Owner, its agent, or the law and therefore infringe the IP Owner's rights. Please expeditiously remove or disable access to the material or products claimed to be infringing.

3. I may be contacted at:

Name ___________________________________________________________

Title & Company ________________________________________________________

Address _________________________________________________________

Email (correspondence) ___________________________________________________

Telephone/Fax _____________________________________________________________

Date _________________________________________________________________

and I make this declaration conscientiously believing it to be true and correct.

Declared by ______________________________

on [date] ___________________________________ in [place]________

Truthfully,

Signature

Addendum to Notice of Infringement:

List of Allegedly Infringing Listings, Products, or Materials

A Note on Reason Codes: When identifying item numbers please use the reasons below. When removing products from the App, Wydr will inform Sellers of the specific reason for the removal of their products.

Select the most appropriate reason. Please associate each item you report with only one reason code.

Trademark-infringement


  1. Trademark owner doesn't make this type of product or has discontinued the production of the product
  2. Item(s) is an unlawful replica of a product made by the trademark owner or is counterfeit
  3. Item(s) is an unlawful replica of a product made by the trademark owner or is counterfeit Trademark-listing description infringement
  4. Listing(s) has unlawful comparison to trademark owner's brand or product
  5. Listing(s) contains unlawful use of trademark owner's logo
    Copyright-item infringement
  6. Software is being offered without any license or in violation of a license
  7. Item(s) is a bootleg recording;
  8. Item(s) is an unlawful copy (software, games, movies, etc.);
  9. Item(s) is unlawful duplication of printed material
  10. Item(s) is an unlawful copy of other copyrighted work (paintings, sculptures, etc.)
    Copyright-listing content infringement
  11. Listing(s) comprises unauthorized copy of copyrighted text
  12. Listing(s) comprises unauthorized copy of copyrighted image
  13. Listing(s) comprises unauthorized copy of copyrighted image and text

Reason Code: _____________________________________________________________

Work(s)

infringed: _________________________________________________________

Item Number(s): ___________________________________________________________

Note:

  1. Please provide the ownership of Trademark (Trademark Registration Certificate should be in the name of applicant)
  2. Please provide the evidence as to the ownership of copyright.

All such Notices of Infringement shall be sent to support@wydr.in

Overview

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding


At Wydr data protection is a matter of trust and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information gathering and dissemination practices.


The privacy practices of this statement apply to our services available under the domain and sub-domains of Wydr.in (the "Site/App" and "Mobile App") and apply generally to our parent, affiliates, subsidiaries or joint venture webSite/Apps. By visiting the Site/App you agree to be bound by the terms and conditions of this Privacy Policy.


This Privacy Policy explains how Wydr gathers personal information, classified as mandatory or optional as part of the normal operation of our services; and uses, disclosures and protections such information through the Site/App. This detailed privacy policy enables you to take informed decisions in dealings with us. Our parent, subsidiaries and joint ventures operate under similar privacy practices subject to the requirements of applicable law.


By registering with Wydr, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and selective disclosure of your personal information in accordance with this Privacy Policy and that any personal information provided by you through Wydr is provided under a lawful contract. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

At Wydr, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. Please read the following policy to understand how your personal information will be treated as you make full use of our Site/App.


Wydr promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web Site/App and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.


When you use our Site/App, we collect and store your personal information. We gather your personal information in order to record, support and facilitate your participation in the activities you select, track your preferences, to provide you with a customized Site/App experience, to notify you of any updated information and new activities and other related functions offered by Wydr, keep you informed about latest content available on the Site/App, special offers, and other products and services of Wydr, to assist you with customer service or technical support issues, to follow up with you after your Website visit/App useage, to otherwise support your relationship with Wydr or to prevent fraud and unlawful use. For the aforesaid purpose, we only collect such personal information that we consider relevant to understand you or your interests.


In general, you can visit the Site/App without having to provide our personal information during which time you remain anonymous and at no time can we identify you unless you have an account on the Site/App and log on with your user name and password. Once you provide your personal information, you are no more anonymous to us. To fully use our Site/App, you will need to register using our online registration form, where you may be required to provide us with your name, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Site/App. Further the fields are marked as mandatory or optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site/App. You may provide us with your Wydr registered user ID. We may automatically track certain information about you based upon your behavior on our Site/App. We use this information to analyze trends, administer the Site/App, track a user’s movement and gather broad information, to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Site/App or not), which URL you next go to (whether this URL is on our Site/App or not), your computer browser information, and your IP address.


We use data collection devices such as "cookies" on certain pages of the Site/App to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files which identify your computer to our server as a unique user when you visit certain pages on the Site/App and they are stored by your Internet browser on your computer's hard drive. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use full functionality of the Site/App. We only use cookies for your convenience in using the Site/App and not for obtaining or using any other information about you. We do not control the use of cookies by third parties.


If you choose to buy or sell on the Site/App, we collect information about your buying and selling behavior. If you are a seller, we also collect some additional information, such as a billing address, banking information other payment instrument details and tracking information of other payment methods.


If you choose to post messages on our message boards, chat or other message areas or leave feedback for other users, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.


If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site/App, we may collect such information into a file specific to you.


If you register for the Site/App on another web Site/App or use a web Site/App providing a service for Wydr or a web Site/App that helps facilitates your activity on the Site/App, that web Site/App may provide personal information about you and your transactions back to us.


We use your personal information to facilitate the services you request. We do not sell, rent, trade or exchange any personally-identifying information of our Users. We may provide your collected information to our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website/App and our services. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement, and in general to improve the user experience and make it comparable to other e-commerce website/Apps; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic, profile and usage data about our users' activity on our Site/App.


We use your personal information to improve our platform, improve the Site/App's content and product offerings, prevent or detect fraud or abuses of our website/App and tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site/App.


We may also use your personal information to display contents and services that are targeted to your interests. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications by clicking on unsubscribe link below such mails. You may make changes to your profile at any time.


We may also use your personal information to display contents and services that are targeted to your interests. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications by clicking on unsubscribe link below such mails. You may make changes to your profile at any time.


Your personal information is an important part of our business and we are not in the business of selling it to others. Wydr shares your personal information only to categories of persons that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy as more particularly described below:


Advertisements

A. Where a user enters information on any form of an advertiser, the information is simultaneously collected by Wydr and the advertiser. The information is used by Wydr in accordance with the terms of this privacy policy and is used by the advertiser as per the advertiser’s prevalent privacy policies. Since we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information.


B. Wydr may also use personally identifiable information in an aggregated form and disclose to advertisers and other third parties for other marketing and promotional purposes.


Classifieds Listings

When a user lists a classified advertisement, and the advertisement receives an expression of interest by the interested user, the interested user will be provided the contact information of the user listing the advertisement as provided in the user's registration form.


Items and Services offered on the Site/App by third parties

There are certain items and services for which third parties request for information to perform services on our behalf. (example: an image/picture for a customized mug/t-shirt). The information provided by the user for such purposes is simultaneously collected by Wydr and the respective third party. This information is utilized by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.


Internal Service Providers

We may employ third parties services to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the Site/App (e.g., could be search technology, discussion boards, bill collection, affiliate and rewards programs, co-branded credit cards) and therefore we may provide some of your personal information to these internal service providers. These internal service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of your personal information for any other purpose except to facilitate the specific outsourced service. In the event of your direct involvement with the internal service provider, any additional information disclosed by you to them shall be subject to internal service provider’s own applicable privacy policy and the Wydr shall not be responsible for the same.


Other Corporate Entities

We share much of our data, including personal information about you, with our parent, affiliates, subsidiaries, and joint ventures that are committed to serving your online trading needs and related services, throughout the world. To the extent that these entities have access to your personal information, they remain bound by the existing Privacy Policy. As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer’s personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy.


Legal Requests

We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we may (and you authorize us to) disclose some of your personal information as is reasonably necessary to respond to court orders, hearings or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.


Your use of other users' information

In order to facilitate interaction among all Wydr members (buyers, sellers, services providers such as payment gateway and 3PLs, our Site/App allows you to access other users' contact information. Further, as a seller you will be sent via email the Wydr registered user ID email address and other information, and as a winning buyer you will be sent via email the Wydr registered user ID email address and other information of the seller and/or vice versa. By entering into our User Agreement, you agree that, with respect to other user's personally identifiable information that you obtain through the Site/App or through a Wydr-related communication or Wydr-facilitated transaction, Wydr hereby grants to you a license to use such information only for:


(a). Wydr-related communications that are not unsolicited commercial messages, /

(b). using co-branded services offered through Wydr (e.g. insurance, shipping and fraud complaints), and

(c). any other purpose that such user expressly opts into after adequate disclosure of the purpose(s).

In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another user to any third party without our consent and the consent of such other user after adequate disclosure.

Wydr and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a Wydr user-even a user who has purchased an item from you-to your mail list (email or physical mail) without their express consent after adequate disclosure.

Use of Wydr is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you cannot buy or sell any items on the Site/App. If you wish to purchase or sell an item on the Site/App such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site/App.

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on Wydr, your registered user ID and Password are required in order to access your profile information.

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Once your information is in our possession we adhere to strict security guidelines in compliance with the (Indian) Information Technology Act, 2000, protecting it against unauthorized access.

By using the Site/App and/ or by providing your information, you acknowledge our use of your personal information in the manner as set out in this Privacy Policy. Any changes to our privacy policy will be communicated through our Web Site/App in advance of implementation. Name and address of the entity collecting and retaining your information shall be the contracting entity stated in the Wydr User Agreement.

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are published on the Site/App in User Agreement.

At Wydr we are fully committed to providing nothing but the best of services to our buyers. When you transact on our platform you can be assured that your interest is taken care of. We cover our buyers against potential issues so that they can buy and transact with utmost comfort and peace of mind.


  1. Reliable Merchants: Sellers on Wydr platform are established Brands, Importers and Wholesalers who come with bonafide credentials. Yet, each seller undergoes our rigorous Verification Program. So you can be assured that you are buying from the best.
  2. Payment Protection: As part of the WydrTrust Program, you can place any order with complete ease of mind. Your money is not released to the Seller until the goods are delivered to you complete satisfaction.
  3. Easy Replacement: We have an Easy Replacement Policy for complaints received within 7 calendar days of delivery. Buyer will not be charged for Return Shipping in such cases. As a buyer you are covered under this policy if, the goods received are:
    • Damaged in Shipment
    • Not as per order or description
    • Missing accessories or parts
    • Open Box, unless clearly specified
    • In case of products with specified Expiry date, if less than 1/3rd expiry is left.
    • This policy is applicable for both Full and Partial Replacement

  4. Full Replacement: If the entire lot of any of the above issues
  5. Please contact our Customer Care at strongbuyerprotect@wydr.in
  6. Post Customer Sale Protection: We understand that many a times Manufacturing Defects cannot be known unless the goods are sold to the end customer. In such cases, we enable free replacement for products where manufacturer warranty applies within the warranty period.
  7. Cancelations: A buyer can request cancelation anytime before shipping and request full refund.

Note: In case of Replacement of products we request our buyers to ensure that Product Packaging is intact and boxes are unopened.

Please contact our Customer Care at buyerprotect@wydr.in

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.


Objective

It is Wydr’s endeavor to provide complete peace of mind of Buyers and Sellers through it’s WydrTrust, Buyer Protection and Seller Protection Programs.

The objective of the Returns Policy is to facilitate smooth & efficient sales transactions using Wydr, ensure that goods are shipped as per Product description in the Catalog, in Quantity ordered by Buyer and confirmed by Seller, within Timelines specified in Wydr’s Shipment Policy, and complying with other generally accepted specifications for the category. It is meant to be both a Buyer Protection as well as Seller reassurance as to the specific conditions under which goods are returnable and the liability thereof.

The objective of the Returns Policy is to facilitate smooth & efficient sales transactions using Wydr, ensure that goods are shipped as per Product description in the Catalog, in Quantity ordered by Buyer and confirmed by Seller, within Timelines specified in Wydr’s Shipment Policy, and complying with other generally accepted specifications for the category. It is meant to be both a Buyer Protection as well as Seller reassurance as to the specific conditions under which goods are returnable and the liability thereof.

Buyers are provided hassle free protection as described under it’s Buyer Protection Policy. As such, all claims/Returns/Replacements shall have the following policy and process.

Upon receipt by Buyer of Returnable Goods as listed above, Buyer has 7 calendar days to communicate to Wydr that Goods received are returnable.

Buyer shall need to furnish the following in order for a Returns Claim to be considered :

  1. Copy of Confirmed order
  2. Original Invoice
  3. Copy of Docket
  4. Quantity and Date of Goods received
  5. Few photos of Returnable Goods for ease of comprehension

Complaints within the purview of Buyer Protection shall enjoy Easy Return/Replacement. This includes Full/Partial Return/Replacement.


In case no consensus is reached with 7 calendar days from date of claim complete with supportings #1-6, Wydr shall take a decision on the claim which shall be final & binding on all concerned parties.


In case no consensus is reached with 7 calendar days from date of claim complete with supportings #1-6, Wydr shall take a decision on the claim which shall be final & binding on all concerned parties.


In case no consensus is reached with 7 calendar days from date of claim complete with supportings #1-6, Wydr shall take a decision on the claim which shall be final & binding on all concerned parties.


  1. Reverse shipment of Affected Quantity to Seller, Seller account debited to extent of Sales Value of affected quantity and corresponding Buyer payment reversed. In such case, Goods returned should be in condition and quantity as shipped by the seller. The reverse pick-up shall be arranged by Wydr or the Seller depending upon who had arranged the onward shipment without the Buyer having to bear the cost.
  2. In certain cases, typically for small value of returns, where reverse shipment cost is expected to be similar to Value of Goods, Seller may decide to simply write-off Affected Goods without actual reverse shipment. However, accounting treatment would be same as in a).
  3. Discount given to Buyer on affected Quantity of shipment without any reverse shipment, Seller account debited to the extent of discount and corresponding Buyer payment reversed.
  4. Replacement of the Affected Goods with Proper Quality of Goods.

Cost of reverse shipment, discount paid, Price difference if any (in case of Replacement) and Wydr’s loss of commission shall be on Seller’s account if Returns are found to be due to Seller’s fault. In cases, where shipment is arranged by Seller and claim arises thereof, Seller shall be responsible for damages.
In case of RMA (ie goods return requested subsequent to taking delivery of goods) cost of reverse shipment shall be INR 100 + Shipment slabs as mentioned in Annexure to Shipment Policy.
In case of high proportion of Returns, or in other exceptional cases, Wydr may decide to impose additional penalty upon Seller.
The decision of Wydr in regards to responsibility & quantum of liability shall be final & binding upon the seller.

The Seller agrees to defend and hold Wydr and its affiliated and related entities, and any of their shareholders, officers, directors, agents and employees harmless from and indemnified against any claims, lawsuits, penalties and damages arising out of any intended or unintended mis-shipment or dispute involving Returnable Goods.

Returns related information and documents are confidential in nature and Seller agrees not to share with 3rd parties or other unauthorized personnel except by prior written consent of Wydr, unless so required in pursuance of any court orders.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.


Objective

Wydr believes that Shipment is a critical part of the business proposition for Merchants. To this end, the Wydr’s Shipment Policy is meant to ensure smooth, prompt shipment of the right products in good condition and at competitive rates. Except for Buyer arranged Pickup, transit related risk of damage to goods or short shipment shall be endeavored to be minimal and any losses on these accounts would in any case not need to be borne by the Buyer.

While the buyer pays for the forward shipment in general, in case of disputes where the goods are returned to the Seller, the following terms shall apply depending upon the type of shipment

Shipment TypeForwardReturn
Wydr ArrangedCost borne by BuyerCost Borne by Seller
Seller ArrangedCost borne by BuyerCost Borne by Seller
Buyer ArrangedCost borne by BuyerCost Borne by Seller

The above terms shall apply only to Returns falling under the purview of Buyer Protection Policy. For returns outside the purview of Buyer Protection, Shipping Cost may be borne by either party as decided mutually amongst them.


All orders received shall be attempted to be Shipped within 2 working days and delivered within 7 days, unless specified otherwise. Actual shipping and delivery time may vary depending on availability, distance, land/air connectivity of Seller & Buyer’s location, packed weight/dimensions of goods etc.
The above shipping time shall not apply to goods that are sold with a pre-communicated SLA of more than 2 days.

A table of shipping charges is provided in Annexure A

In any dispute involving Shipment of goods between Merchants and/or Courier/Transporters Wydr shall endeavor to arrive at consensus using information & documentation provided, failing which Wydr shall take a decision which shall be final and binding on all concerned parties.
The Merchants agree to defend and hold Wydr and its affiliated and related entities, and any of their shareholders, officers, directors, agents and employees harmless from and indemnified against any claims, lawsuits, penalties and damages arising out of any intended or unintended mis-shipment, delay or dispute involving Shipment of Goods.

Wydr’s Shipment Rates and other related information and documents are confidential in nature and Merchant agrees not to share with 3rd parties or other unauthorized personnel except by prior written consent of Wydr, unless so required in pursuance of any court orders.

Charges for Shipping

AreaRs
0-5 Kgs60
5-10 Kgs120
10-15 Kgs180
15-20 Kgs210
20-25 Kgs240
Every Additional 5 Kgs45

Wydr is a B2B Wholesale Marketplace, designed to Buy & Sell inventory in bulk. Wydr policies and rules are the common guidelines that Wydr enforces to create a safe, trusted and fair trading environment for all Wydr members.


Wydr rules and policies are designed with following objectives :


  • Be fair & reasonable to Sellers
  • Provide equal opportunity to all buyers and seller
  • Facilitate better price discovery for Retailers and incremental volumes for Sellers
  • Minimize risks to both Buyers and Sellers
  • Comply with government laws and regulations
  • Protect intellectual property rights
  • Provide a convenient buying experience
  • Support the values of the Wydr Community

The comprehensive set of Wydr’s Policies and Rules that General Users, Buyers & Sellers, and Service Providers must be aware of are as follows :-

A. User Agreement - This a very important Wydr policy and rule document. All members are responsible for reviewing and understanding Wydr policies, all applicable statutory laws and clauses contained in this legal contract. Read ‘Terms of Use’ Agreement.

B. Prohibited & Restricted Items - There are many items that Wydr prohibits from selling through its Website/App, such as liquor, adult content/material, banned items such as ivory etc. Find out in our comprehensive list of banned and restricted items.

C. Keyword Spamming Policy - This policy given below is designed to restrict Sellers from abusing brand names as keywords in product listings to drive attention.

D. Links Policy - This policy given below is designed to restrict Sellers to inappropriately add links in its product listings or online storefront to move traffic away from Wydr.

E. Rules about Intellectual Property - Wydr has zero tolerance for any intellectual property violations. Please notify us in case any violation has occurred without our knowledge and we will take appropriate action at the earliest.

F. Pricing Policy - General policies applying to all Wydr Users, Wydr employees and Wydr. This section below includes rules that protect your privacy and your identity. Learn more about issues like the use of profanity, unsolicited email (spam) etc.

G. Customer Communication Policy - This Policy delineates the protocol for communication from Seller to Buyer or vice-versa on a going basis.


Please read the following sections learn details about the above listed Policies & Rules that will help you avoid breaking rules (including the law) and helps you in trading with reliable, trustworthy buyers and sellers.

Violations of any of these policies may result in a range of actions including:

  • Listing cancellation
  • Store suspension
  • Limits on account privileges
  • Account suspension
  • Suspension of special promotion/deals for Seller

Note: You may contact Wydr to report violations by using the "Report" or "Contact Us" links found on most policy pages.


B. Prohibited and Restricted Items

Following items are not allowed to be sold/displayed online at Wydr. Please note that Sellers are responsible for any legal issues and other liabilities arising if you try and sell these below mentioned items at Wydr. We will cancel the listing of prohibited and restricted items within 24 hours after we come to know about such occurrence.

  • Adult Material which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services
  • Alcohol including alcoholic beverages (such as beer, liquor, wine or champagne)
  • Animals and Wildlife Products - examples include live animals, mounted specimens, and ivory
  • Artifacts prohibited for sale
  • Beta Software
  • Bootleg/Pirated Recordings
  • Brand Name Misuse
  • Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam)
  • Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free
  • Catalogue and URL Sales
  • Child pornography which includes pornographic materials involving minors
  • Copies of unauthorized Copyrighted materials whether in electronic or physical form or any other medium which may not be in existence at present
  • Counterfeit Currency and Stamps
  • Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms
  • Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items
  • Embargoed Goods and Prohibited Countries
  • Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction
  • Event Tickets
  • Firearms, Ammunition, Militaria and Knives
  • Fireworks, Explosives and Explosive Substances; toxic, flammable and radioactive materials and substances
  • Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content
  • Government IDs and Licenses which includes fake Ids, passports, diplomas and noble titles
  • Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected property
  • Hazardous and Restricted Items
  • Human Parts and Remains
  • Items Encouraging Illegal Activity – examples include an eBook describing how to create methamphetamine
  • Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes
  • Multi level marketing collection fees
  • Copyright unlocking items that includes Mod Chips or other devices designed to circumvent copyright protection
  • Unlicensed Movie Prints
  • Offensive Material - examples include ethnically or racially offensive material or any literature, products or other materials that: a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred
  • Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals
  • Unprocessed agricultural commodities or other perishable food items
  • Police, Army, Navy and Air force Related Items
  • Pre-Sale Listings
  • Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner
  • Promotional Item
  • Real Estate
  • Regulated goods which includes air bags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges and law enforcement equipment, lock-picking devices, pesticides; postage meters, recalled items, slot machines; goods regulated by government or other agency specifications
  • Replica and Counterfeit Items including imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorized goods
  • Ringtones
  • Stocks and Other Securities or related financial products
  • Stolen goods
  • Surveillance Equipment
  • Tobacco and cigarettes includes cigarettes, cigars, chewing tobacco, and related products
  • Traffic devices which includes radar detectors/jammers, license plate covers, traffic signal changers, and related products
  • Weapons which includes firearms, ammunition, knives, brass knuckles, gun parts, and other armaments
  • Wholesale currency which includes discounted currencies or currency exchanges
  • Work-at-home information
  • Matrix sites or sites using a matrix scheme approach
  • Any kind of services not related to products
  • Any other product or service which is not in compliance with all the applicable laws and regulations whether central, state, local or international including the laws of India.

WYDR RESERVES THE RIGHT TO MODIFY, UPDATE AND ALTER THE LIST FROM TIME TO TIME WITHOUT ANY PRIOR INTIMATION. TO MAKE SURE YOU ARE AWARE OF ANY CHANGES, PLEASE REVIEW THE LIST PERIODICALLY.


C. Keyword Spamming Policy
Keyword spamming occurs when Sellers place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing. Keyword spamming in listings is not permitted on Wydr. The text sellers place in listings must be directly relevant to the item being sold.


D. Links Policy
In general, when listing items on Wydr, Sellers can include links that are solely intended to provide additional details about the items. That means links should only be used in circumstances when that information can't be included in the listing itself. These links include additional images, technical specifications, manufacturer warranties, and other information that can help buyers make an informed purchasing decision. Other links that point to a third-party providers Website are also allowed, such as image hosting sites, payment processors or courier companies.
Wydr doesn't allow links to non-Wydr sites or content where other items are offered for sale. Wydr continually reviews links on the site and reserves the right to block any link considered unsafe for our members. As a Seller, please make sure that your listing follows links policy of Wydr. If it doesn't, it may be removed, and you may be subject to a range of other actions specified


E. Rules about Intellectual Property
Wydr is committed to protecting the intellectual property rights of third parties and to providing a safe marketplace to trade. Unauthorized use or Infringement of copyrighted material and trademarks are strictly prohibited at Wydr.
Wydr has zero tolerance for any intellectual property violations. Counterfeits, unauthorized replicas, unauthorized items (such as counterfeit watches, handbags, or other accessories) or unauthorized copies (such as copies of software programs, video games, music albums, movies, television programs, or photographs) are not permitted at Wydr. Unauthorized copies include (but are not limited to) copies that are pirated, duplicated, backed-up or bootlegged. It is illegal to sell unauthorized copies of media.
If the product you are selling bears the name or logo of a company, but it wasn't made or endorsed by that company, don't list it at Wydr.
Academic software is software sold at significantly discounted prices to students, faculty members and educational institutions. Do not list academic copies of software At Wydr unless you are authorized to do so as an educational reseller, an educational institution a student or a faculty member.
Beta software, test software and evaluation software are not permitted at Wydr. Beta, test, and evaluation copies of software are preliminary copies of software distributed by software developers strictly for the purpose of evaluation and troubleshooting.
Do not list "OEM" or "bundled" copies of software At Wydr unless you are selling it with computer hardware. For Context, Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses usually prohibit the purchaser from reselling the software without the computer or, in some cases, without any computer hardware.
Bootleg recordings are unauthorized recordings of concerts or live performances. Sellers are not permitted to list bootleg recordings at Wydr.


F. Pricing Policy
Please note that trust is a critical prerequisite of trade between Buyers and Sellers in a marketplace and one of the key confidence building measures is fair pricing. For healthy transaction flow at Wydr, we ask you to price your products responsibly – both in terms of listed price as well as price confirmed for a particular transaction. Please note that we are constantly monitoring prices for each Seller at various channels and do not allow you to price your items at higher prices at Wydr vs. other channels such as your own retail store, your own Website (if any) or any other 3rd party retail stores or Websites. You should price your items sold at Wydr to be the same as the lowest rate you are selling at elsewhere or even lower but never more. Violation of our pricing policy will result in warning notices and/or other actions specified earlier.
Please also note the trust you build with your buyers will go away if you artificially start showing a higher MRP, so that the selling price appears to show a very attractive margin against the listed but inaccurate MRP. Artificially increasing MRP is strictly prohibited at Wydr and any violation will result in actions as specified earlier.


G. Customer Communication Policy
Sellers at Wydr are prohibited to engage in direct communication outside Wydr with other Sellers first contacted through Wydr for any pre-sale, order, payments, shipping, post sale or returns related matters. Sellers are also not allowed to engage in direct or indirect marketing communication with Buyers at Wydr. For specific product inquiries, warranties, shipping/delivery etc., Wydr can intermediate the communication between Buyers and Sellers. However, Sellers should not be engaged in communication with the Buyers or vice-versa.